Reviews of Crowne Plaza Zhengzhou by IHG
115 Jinshui Road, Jinshui District , 450003 Zhengzhou, China
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Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewThe room was amazing, super spacious and very elegant. The free laundry facilities next door were super helpful.
The first room we were given had a terrible sewage smell. The staff were aware of this ongoing problem, and arranged for us to change rooms. But, it is an issue that should perhaps be addressed, instead of waiting for guests to complain? We appreciated that they changed our room, but it was a hassle to pack up again. The location is NOT very convenient. No supermarkets or good restaurants nearby, and the restaurants on site were incredibly expensive. The WiFi didn't work very well at all. The breakfast was outrageously expensive.
Dear guest, thank you for choosing to stay at the Crowne Plaza Zhengzhou. We are very sorry that your stay has left you with some regrets. I am deeply sorry for the inconvenience caused by your stay. We will take corresponding measures to accelerate the optimization of various facilities and equipment, aiming to provide guests with a more pleasant and comfortable stay. We will continue to offer the warm hospitality of the InterContinental Group and help guests enjoy life. Wish you all the best.
Dear guest, thank you for choosing to stay at the Crowne Plaza Zhengzhou. We are very sorry that your stay has left you with some regrets. I am deeply sorry for the inconvenience caused by your stay. We will take corresponding measures to a… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 October 2024 · Stayed in August 2024
Verified reviewReviewed: 13 September 2024 · Stayed in August 2024
Verified reviewReviewed: 29 July 2024 · Stayed in May 2024
Verified reviewReviewed: 2 July 2024 · Stayed in April 2024
Verified reviewReviewed: 27 June 2024 · Stayed in May 2024
Verified reviewExcellent
Everything was great
Reviewed: 12 June 2024 · Stayed in June 2024
Verified reviewBreakfast was excellent. Staff very helpful and supportive. They went out of their way to help us with the language barrier. They confirm with the driver where we wanted to go. Thanks, especially for Emilia. She was a great help.
Everything in hotel was good.
Dear guests, thank you for choosing to stay at Crowne Plaza， Crowne Plaza Zhengzhou is conveniently located at No.115 Jinshui Road, Jinshui district, with the walking distance to the Bauhinia Park, Provincial Government Hall, Shopping Mall and Line 1& 2 subway. Also easy access to the Railway Station, Xinzheng International Airport, Henan International Exhibition Center. The UNESCO world heritage listed sites including the famous Shaolin Temple, the Longmen Grottoes, and the atmospheric Yellower River Area etc., are close to the city.We sincerely look forward to your visit.
Dear guests, thank you for choosing to stay at Crowne Plaza， Crowne Plaza Zhengzhou is conveniently located at No.115 Jinshui Road, Jinshui district, with the walking distance to the Bauhinia Park, Provincial Government Hall, Shopping Mall… Show more
Reviewed: 10 June 2024 · Stayed in May 2024
Verified reviewReviewed: 25 April 2024 · Stayed in April 2024
Verified reviewThe staff were very good, one was exceptionally helpful with information about transport, dining and in general. Food for breakfast was good, lots of variety, slightly expensive. Very comfortable room. Near a few less known historic sites
Breakfast slightly expensive, internet intermittent, and occasional problem with Tv reception
Dear Guests,Thank you for staying at Crowne Plaza,Thank you for your comments about the hotel.Crowne Plaza Zhengzhou is conveniently located at No.115 Jinshui Road, Jinshui district, with the walking distance to the Bauhinia Park, Provincial Government Hall, Shopping Mall and Line 1& 2 subway. Also easy access to the Railway Station, Xinzheng International Airport, Henan International Exhibition Center. The UNESCO world heritage listed sites including the famous Shaolin Temple, the Longmen Grottoes, and the atmospheric Yellower River Area etc., are close to the city.Thank you again for your choice and recognition, and I look forward to your return in 2024. I wish you all the best！
Dear Guests,Thank you for staying at Crowne Plaza,Thank you for your comments about the hotel.Crowne Plaza Zhengzhou is conveniently located at No.115 Jinshui Road, Jinshui district, with the walking distance to the Bauhinia Park, Provincia… Show more
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewReviewed: 3 December 2023 · Stayed in November 2023
Verified reviewThe cleaning service is very bad
They didn’t clean the room good and they didn’t wash the glasses and no water , bad stay and will never come back again
Reviewed: 24 November 2023 · Stayed in November 2023
Verified reviewRoom temperature was too hot and stuffy.
Reviewed: 24 November 2023 · Stayed in November 2023
Verified reviewReviewed: 16 November 2023 · Stayed in October 2023
Verified reviewReviewed: 20 October 2023 · Stayed in October 2023
Verified reviewReviewed: 22 September 2023 · Stayed in September 2023
Verified reviewMiss Echo Niu from the reception was very friendly and professional. She helped me with train tickets and invoice issues. Thank you. Hotel was clean, well located. There is a swimming pool and quite well equipped gym.
Dear guests, thank you for choosing Crowne Plaza Zhengzhou and thank you for your high praise of the hotel. The hotel is strategically located on the main road of Jinshui Road, close to the Convention Center and the Manhattan business district. It is the ideal place for both business travelers and families. In your spare time, you can enjoy the indoor heated natural light pool on the third floor, and enjoy a wonderful time and eliminate the fatigue of the day. Welcome to come back again! Jasmine Qin , General Manager
Dear guests, thank you for choosing Crowne Plaza Zhengzhou and thank you for your high praise of the hotel. The hotel is strategically located on the main road of Jinshui Road, close to the Convention Center and the Manhattan business distr… Show more
Reviewed: 7 July 2023 · Stayed in July 2023
Verified reviewNot in walking distance to the mall, but taxi is readily available. Staffs are very friendly and helpful to attend to requests. Breakfast was good
No eatery around & not near to shopping mall
Dear guests, thank you for choosing to stay at Crowne Plaza zhengzhou. I am glad that the service of the hotel is recognized. The hotel is strategically located in the heart of the city, close to the Manhattan business district, CBD and convention center, which is convenient for business travelers. hotel founded in 1959, the hotel was renamed Crowne Plaza Henan zhengzhou in 1995, with a long history and profound cultural heritage. The hotel has a beautiful environment, which is one of the few hotel gardens in Zhengzhou City, and 7 restaurants with different styles in the courtyard. In addition to the Palm Court Western Restaurant where breakfast is located, it also includes European-style Italian restaurant, modern Chaoxian restaurant, Peony Sichuan restaurant, Hongyuan Restaurant focusing on Cantonese cuisine, Huaiyang cuisine and Yu cuisine, Zhi Space Restaurant and outdoor Starry Sky Beer Garden BBQ at Holiday Inn Express. More food and hospitality will make you feel different. For your feedback, we will improve it and look forward to a better experience next time. Jasmine Qin , General Manager edit Remove
Dear guests, thank you for choosing to stay at Crowne Plaza zhengzhou. I am glad that the service of the hotel is recognized. The hotel is strategically located in the heart of the city, close to the Manhattan business district, CBD and con… Show more
Reviewed: 1 July 2023 · Stayed in June 2023
Verified reviewReally wonderful experience,we are very comfortable in Crowne plaza ,centrally located & enjoy chines food
Dear guests, thank you for choosing to stay at Crowne Plaza Henan Zhongzhou, thanks for your good comments for hotel.Hotel was built in 1959, the hotel has a profound historical and cultural heritage and is one of the landmark buildings and cultural relics protected buildings in Zhengzhou. The building is a nineteenth-century European eclectic architectural style, gorgeous and elegant, magnificent. It has hosted countless national leaders and foreign dignitaries. The hotel is strategically located in Jinshui Road, the main road of Zhengzhou City, close to the business CBD, adjacent to the airport expressway, and has complete business and entertainment facilities to help business travelers have an efficient travel experience. he Executive Lounge is located on the 6th floor of the hotel, and provides guests with afternoon tea and happy hour, not only exquisite meals, but also a meeting space for the business guest, to provide quality services. We look forward to welcoming you again. General Manager Jasmine Qin
Dear guests, thank you for choosing to stay at Crowne Plaza Henan Zhongzhou, thanks for your good comments for hotel.Hotel was built in 1959, the hotel has a profound historical and cultural heritage and is one of the landmark buildings and… Show more