Reviews of Best Western Plus Hotel Bern 4 stars
Zeughausgasse 9, Old City of Bern, 3011 Bern, Switzerland
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Reviewed: 13 October 2025 · Stayed in October 2025
Verified reviewGreat location, very clean
Reviewed: 13 October 2025 · Stayed in October 2025
Verified reviewReviewed: 12 October 2025 · Stayed in October 2025
Verified reviewReviewed: 12 October 2025 · Stayed in October 2025
Verified reviewA wonderful experience. The staff exceeded my expectations when I made a mistake on the date of my reservation. They were patient and kind as they cheerfully problem solved the situation.
Increased discount on parking.
Reviewed: 11 October 2025 · Stayed in September 2025
Verified reviewReviewed: 8 October 2025 · Stayed in October 2025
Verified reviewReviewed: 6 October 2025 · Stayed in September 2025
Verified reviewGreat location. Clean and comfortable room. Breakfast delicious. Staff kind and helpful.
Nothing
Reviewed: 3 October 2025 · Stayed in October 2025
Verified reviewVery spacious and the room was very comfortable, it had a small balcony which was great for enjoying coffee.
The room was a bit too dim.
Dear Carol, Many thanks for your amazing feedback! We are delighted that you enjoyed your time in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 1 October 2025 · Stayed in October 2025
Verified reviewReviewed: 1 October 2025 · Stayed in September 2025
Verified reviewHigh standards of facilities, great location, lovely room, very clean, lovely staff.
Nothing.
Dear Bronwyn, Thank you very much for your amazing feedback! We are delighted that you enjoyed your time in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 28 September 2025 · Stayed in September 2025
Verified reviewThe location was great being in the middle of Bern historic district. Right by the coop for breakfast. The staff was very helpful.
It was very confusing with all of the busses and trolleys. Once we realized how they worked with the letters for the correct trolley it was great. Maybe information on the trolley / bus routes would help. The property itself was good.
Dear Janice, Many thanks for your great feedback! We are glad that you enjoyed your time in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 25 September 2025 · Stayed in September 2025
Verified reviewThe room was spacious and the bed was very comfortable. The breakfast was excellent with a nice variety. The hotel was very centrally located in the old town.
Dear Peter, Thank you very much for your fantastic feedback! We are delighted that you enjoyed your time in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 25 September 2025 · Stayed in July 2025
Verified reviewReviewed: 25 September 2025 · Stayed in September 2025
Verified reviewReviewed: 24 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 September 2025 · Stayed in September 2025
Verified reviewLocation and very close to everything
None
Dear Lilibeth, Many thanks for your fantastic feedback! We are delighted that you enjoyed your stay in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 23 September 2025 · Stayed in September 2025
Verified reviewEarly check in at 12pm instead of 3pm! Fantastic. Quiet room. A bit small but that's an expectation in Europe. Coffee machine, water, fridge was a bonus! Great location, close to everything. Would definitely stay here again.
Room was a bit small but very manageable for a short stay.
Dear Paul, Many thanks for your great feedback! We are delighted that you enjoyed your time in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 22 September 2025 · Stayed in August 2025
Verified reviewReviewed: 20 September 2025 · Stayed in September 2025
Verified reviewSo comfy, great position and quality all round
Nothing
Dear Ian, Thank you very much for your amazing feedback! We are delighted that you enjoyed your stay in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 18 September 2025 · Stayed in September 2025
Verified reviewReviewed: 18 September 2025 · Stayed in September 2025
Verified reviewJust an overall good experience
Dear Doug, Many thanks for your great feedback! We are glad that you enjoyed your time in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 17 September 2025 · Stayed in July 2025
Verified reviewReviewed: 15 September 2025 · Stayed in September 2025
Verified reviewGreat location and friendly staff
Had to book early for the restaurant
Dear Neil, Thank you for your fantastic feedback! We are delighted that you enjoyed your time in Bern! Kind regards, Your Hotel Bern Team
Reviewed: 14 September 2025 · Stayed in September 2025
Verified reviewReviewed: 14 September 2025 · Stayed in September 2025
Verified review