Nothing

The room was spacious, bed was so comfy and bathroom was clean. Location is perfect, nine minutes walk to the train station that connect to you to all the destinations. A 20 to 25 min to the grand place. I can't say that the area has alot of restaurants,as a few are near by. Room doesn't have a fridge but I would say it's not that important to many. Staff were so welcoming and helpful.

Stayed in September 2025

Nothing

Hotel room was bigger that I was expecting. We didn't have any problem for the check-in even tho we were late for it. Location was perfect, almost walking distance to the center and all other touristic places. If you like to walk and not willing to use transport, this hotel's location is just perfect chose. Overall it was good for the price

Stayed in September 2025

N/A

Cleanliness and location

Stayed in September 2025

Otherwise, there was almost no service. We didn't even have a fridge in the room for two people.

It was comfortable enough to come back after a long day. However, in this case all you need basically is to take a shower and a nap on a good bed. We had this, so we got the necessary minimum

Stayed in October 2025

It was a shame that bathroom was not so clean, there is mold on the walls. I also did not like that there is only one duvet for two people, one towel was missing, there was no fridge, no glasses to drink water, nor iron. Breakfast was very plain, no warm food at all.

I liked that the bus/tram stops are near.

Stayed in October 2025

Not the nicest area. Watched someone come in and steal from the mini shop whilst checking in- not very reassuring! Very grumpy barman who loved the word No!

Nice reception and friendly check in staff, on site secure parking

Stayed in October 2025

A little bit the atmosphere of a large youth hostel

Reasonable Price

Stayed in October 2025

Poor breakfast, absence of any glasses in the bathroom, and in the room. Very early check out - before 10 o'clock. I see such quick kick out of guest first time in my very intensive traveling life

Bed is fine

Stayed in October 2025

Breakfast options could be more varied (if applicable) Some rooms may have limited storage for longer stays (consider extra closet space) A bit of foot traffic noise from nearby streets early in the morning

Perfect central location with easy walking access to Grand Place, Manneken Pis, and central stations Clean, well-maintained room with modern furnishings Quiet room despite being in a busy city center Friendly, responsive staff and helpful local tips Comfortable bed and high-quality linens Great amenities: good Wi-Fi, ample power outlets, quality toiletries Easy check-in/check-out process and clear communication

Stayed in September 2025

Bathroom smells like cigarettes

Location, very close to nord station

Stayed in October 2025

Very dated Very basic I probably would not return

Stayed in October 2025

For some reason, it was the only place in all of Brussels where my card didn't work. They don't give you the option to pay in cash or any other solution. If you don't have another card, you have to leave with your luggage to find a solution, or in my case, another hotel.

Clean, nice room, safe

Stayed in September 2025

Very rowdy neighborhood. Didn't feel very safe when coming to/from the building.

Comfortable room with large bathroom. I didn't get to use any of the site facilities but it looked well set up.

Stayed in September 2025

Cons: - ⚠️ Surrounding area concerns: Although the hotel itself is in a business zone, the nearby North Station area is known for high crime rates. We were shocked when we crossed the bridge and found ourselves on a street resembling a red-light district. - 🛏️ Room condition: - No ventilation system and a/c - Mold in the bathroom - Old furniture - Only an empty soap bottle provided - Questionable cleanliness

Pros: - 🏙️ Convenient location: The hotel is situated in a business district, close to office buildings and a police station, which adds a sense of security. It was no noise in the night from the street as well. - 🛒 Nearby amenities: Just a few steps away is a quite big grocery store called “Market,” which was very handy. - 🏛️ Spacious common areas: The lobby is large and welcoming, and there’s a pleasant inner courtyard for guests to relax. - 🙋‍♂️ Friendly staff: The hotel personnel were polite, helpful, and made us feel welcome. - 🚋 Easy access to the city center: Most attractions are within walking distance or easily reachable by tram/bus.

Stayed in September 2025

The cleaning service. We stayed for 7 days yet when we requested to clean our room they passed and changed only the towels. They put 1 towel while we were 2 persons. We had to request cleaning the WC twice before they did.

The property’s location is perfect, 10 mns walking from the North Train Station, 4 mns walking from the Tram. And 25 mns walking from the Grand Palace. The property is clean, and the staff was helpful.

Stayed in September 2025

Parking in the area is difficult and noise from the street in the room

Simple and efficient

Stayed in September 2025

there was no room service , nobody cleaning the room!! there is no refrigerator !!

acceptable location room of good size

Stayed in September 2025

Nothing was provided in the room, not even a glass or a plastic cup to use. There is no mini fridge. They only provide one towel for one person. You have to request a housekeeping service if you want to clean your room. We requested the room cleaning service and they didn't even vacuum the floor and make the bed or do anything at all. They just put the towels on the bed. It is free of charge but we expected a bit of tidying.

Easily accessible to the train and trams. Breakfast was okay for the price. The lounge was nice.

Stayed in September 2025

Location and check in no enough people in reception

Good

Stayed in September 2025

The key card deactivates constantly

Stayed in August 2025

The lighting in the room wasn't sufficient above the bed. The mini-bar (refrigerator) wasn't working. The breakfast had no scrambled or fried eggs, but there were boiled eggs. The swipe card for opening the room door lost magnetism very fast, despite not being in contact with electronics.I had to change it twice during my stay because I couldn't open my door anymore.

Friendly staff, clean and well-organized room. It's only a 25-minute walk to the city center and an 11-minute walk to the Nord train station. Breakfast is also available.

Stayed in September 2025

Only half of the beds were made, so we had to made the other ones.

Check-in was smooth. Parking was easy. The room was really large, we had two conjoined rooms. One with two single beds and a full bathroom and one with a bunk bed with half a bathroom. It was clean and quiet. It's a bit of a quirky location. Only a part of the building has been converted to hotel rooms, the other half seems to be unused. Some (former?) conference rooms, and loads of hotel doors without any numbers on them. If you accidentally walk the wrong way you can get lost for a bit. We tried to order food in the restaurant, and we were told it wasn't recommended as the pizzas were frozen (I appreciate the honesty!). There's an amazing restaurant (Sel & Miel) next door, really good food! There's also a nice park next to the hotel with a good playground for kids. The hotel itself also has a small play area. The breakfast was good.

Stayed in August 2025

Bad pillows, rotten bad sheets, missing tissues, blood dirt pillowcase in the closet

Near to the bus and train station

Stayed in September 2025

There is no room cleaning and it states that there is one everyday. Unfortuntely, no one cleaned our room in three days, not even the garbage was taken out.

Breakfast was good. Rooms are comfortable and spacious.

Stayed in September 2025