The hotel room was clean.

Stayed in July 2025

The receptionist could be nicer.

Nice decor and good facilities.

Stayed in October 2025

Room was quite warm. The drawback of the very quiet rooms facing the fire escape is the lack of natural light coming through.

Friendly staff, the rooms towards the fire escape are exceptionally quiet! The location is great with 15 Mon walk to Grande Place or Gare du Midi (useful if you're arriving by Eurostar). Mini fridge available for a deposit which was useful.

Stayed in September 2025

Great location for sightseeing. Very clean and quiet. Breakfast was good.

Stayed in September 2025

Bed was a bit too soft

I don't particularly like the industrial theme (concrete, scaffold tubes etc) but the hotel is still very good

Stayed in September 2025

No refrigerator available. This may be essential for customers who need to store medication or food items if in transit.

Location was great.

Stayed in August 2025

Our room was very warm. The air conditioning didn't seem to be cooling it. I mentioned it to the receptionist who said to open the window. This was fine when we were in the room, but the window opened onto a fire escape so we couldn't leave it open when we went out. The receptionist also said she'd adjust the air conditioning for us, but even though it showed as 19c on the controller, the room was a lot warmer and never cooled down. We ended up just opening the window when we could which was a bit annoying as I'd specifically looked to book somewhere with aircon.

The location was perfect; close to the main sights and amenities and walkable from the station. The room was clean and the staff were friendly. We'd booked the cosy double but it was plenty big enough for us.

Stayed in September 2025

Anything

Without a doubt the best hotel in Brussels!! From the reception to the room! We were very well received and received several great tips from the city! For sure if I come back to Brussels I will stay here again.

Stayed in September 2025

The breakfast was pretty expensive at 15 Euros per person

The hotel was located between the Gare du Sud train station and La Grande Place, and free coffee was offered 24 hours per day.

Stayed in September 2025

Clean and cozy room. Friendly and helpful staff. Free coffee at the reception. Free Luggage storage.

Stayed in September 2025

Nice big room, rustic/industrial vibe with lovely old wood block flooring. Very comfy bed. Staff were very welcoming.

Stayed in September 2025

Breakfast was a bit basic but done the job..

Location. Near all attractions.Comfy functional rooms...comfy beds. Staff lovely and helpful...Would definitely recommend...

Stayed in September 2025

The door to the bathroom is made of see-through glass and does not block out any of the noise of the bathroom, so make sure if you book here that you are traveling with someone you are comfortable with :-)

We had to book last-minute as our other lodging fell through. This place was in a nice central area, within easy walking distance of the Grand Place. The bed was very comfortable, has central heating and air that is very efficient. The free coffee and tea was a nice touch, and the staff was very friendly and available 24/7. I like the tiny take a book/leave a book area as well!

Stayed in September 2025

The window opens only to side, thus for safety reasons we couldn't leave it open at night. Thus it was too hot. Our window looked straight to the back stairs of the hotel.

The room was ready earlier than the check-in time. It was pleasant after a long trip.

Stayed in August 2025

Our room window had a view of the backside of the building with wall and spiral staircase😄. Anyway, didn't book with any specific view option. So that was okay since everything else was perfect inside. Next time I am going to book a room with a street view.

The hotel is located at the very centre of Brussel's one of the prime locations. It's 5 min walk from Manneken Pis and 8 min from the Grand Place. The hotel was exceptionally clean, and the room was quite big and value for money. The staffs at reception were very welcoming and cooperative. There are few good cafes around the corner. Had a wonderful night.

Stayed in August 2025

Perfect location, comfortable beds. Very friendly staff

Stayed in August 2025

The steel doors you had to go through to the room I think that would put people off

Everything was ok Good location Comfortable and clean The breakfast was fine

Stayed in August 2025

Nothing to dislike

The hotel was excellent and matched the photos seen online, clean and modern. Location was perfect for us - a 15/20 minutes walk from Brussels Midi, and then 10/15 minutes walk in the same direction to the city centre. Towels, shower gel, tea/coffee, and water provided in our room. The shower was very good. The bathroom has a dark frosted glass door so if you're worried about privacy, room 21 is a good option for you. Comfortable bed. We were room 21, which faces inside but kept the sun/heat and noise out. Free tea/coffee in reception, some nice hotel merchandise on sale too. Breakfast was very nice too, served opposite reception.

Stayed in August 2025

bed

location

Stayed in August 2025

N/A

It’s very nice balcony overlooks city

Stayed in August 2025

Location and cleanliness

Stayed in August 2025

The room felt cramped even for a solo traveler and as some folks mentioned, the area towards the elevator was a bit dark as the light took a few seconds to come on. However, room was tidy.

It was very near trains and in heart of city centre.

Stayed in July 2025

The bathroom didn't have a door. So when my friend was showering I couldn't walk around the room (and vice versa).

The fact it was all fair trade and eco friendly. The staff were brilliant especially the breakfast staff. Oat milk was there which is wonderful for a vegan. The history of the place is excellent.. they could say more about it.

Stayed in August 2025

The size of the rooms is small.

Stayed in August 2025