Karlsplatz 1, 2.Stock Postkasten 27, 01. Innere Stadt, 1010 Vienna, Austria
#1223 of 2,953 Holiday rentals in Vienna
Guests' ChoiceBased on 631 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.7
Facilities
8.4
Staff
8.5
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 October 2025
Kerry
United KingdomThe carpets needed cleaning in the shared area and the apartment they were the dirtiest I have ever had in a hotel or apartment and it was a shame because the rest of the apartment was clean and well maintained
Brilliant location for public transport and so many sights within a a short walk I was concerned by other reviews mentioning the nightclub in the basement. I am a very light sleeper, I could hear it when I was awake but it did not stop me from sleeping. It was avery light background noise
Stayed in October 2025
Reviewed: 7 October 2025
Andy
United KingdomGreat location, although there is a nightclub underneath which is open all night on Friday and Saturday in our room we could only barely hear it. Convenient for a major tube station and central Vienna is only a short walk away.
Stayed in October 2025
Reviewed: 2 October 2025
Helen
United KingdomPre-warning of the banging, all night, night club should have been given.
Great location, had everything we needed.
Stayed in September 2025
Reviewed: 30 September 2025
Shirisha
AustraliaA bit more detail about facilities would have been helpful There is a laundry at site ,as we don’t know German had no clue about it ended searching around to found pvt laundry
Location is excellent, had issue with unlocking the door But were very quick to respond
Stayed in September 2025
Reviewed: 29 September 2025
Thomas
NetherlandsWe did hear noise from the club downstairs. Its also very busy infront of the building. There is a buss stop right infront the door, with people waiting for flexbus.
The location is quite good, close to metro, tram and busses. Supermarcet and multiple restaurants less then a minute walking away.
Stayed in September 2025
Reviewed: 21 September 2025
Viet
United StatesGood location
Stayed in September 2025
Reviewed: 21 September 2025
Winnefeld
South AfricaThe tv
Stayed in September 2025
Reviewed: 31 August 2025
Suzanne
CanadaOverall the apartment was clean but carpet could have been cleaner as there were bits of dust and small stains.
We loved the location and ability to walk to all of the central sites as well as the excellent access to public transport. The apartment itself was a comfortable accommodation. The air conditioning was excellent during hot days however it was a bit weak in the bedroom but there was a fan provided that did the trick. Small kitchenette was handy for breakfast and light meals. Shower was excellent. We also enjoyed the balcony. Communication from apartment manager was friendly and timely. No major issues and we would stay again if returning to Vienna.
Stayed in August 2025
Reviewed: 30 August 2025
Dhaivat
IndiaNA
Location and room structure
Stayed in August 2025
Reviewed: 30 August 2025
Ye-eun
GermanyThe location was good.
Stayed in August 2025
Reviewed: 23 August 2025
Tao
NetherlandsPerfect location, most major sites are within walking distance and very quite inside the apartment. In the middle of the city center and nearby a metro station, very convenient. Apartment is very clean and spacious. All the facilities are there and our apartment has also a complete kitchen. Internet TV with all the apps you need! Very pleasant stay!
Stayed in August 2025
Reviewed: 19 August 2025
Shaun
CanadaPull out (third bed) was not comfortable. The two main beds were great
Location was great. Central and easy access to transit.
Stayed in August 2025
Reviewed: 18 August 2025
Kantia
GreeceSpacious apartments in the very center of the city!
Stayed in August 2025
Reviewed: 18 August 2025
Peter
AustraliaGreat location
Stayed in August 2025
Reviewed: 8 August 2025
Egan
United KingdomNight club below apartment activated fire alarm at 5am. These things happen and it was managed by fire brigade and police efficiently. Did report to owner that in the back bedroom the central hallway alarm could not be heard. They acknowledged and said they would get rectified.
Great location
Stayed in August 2025
Reviewed: 7 August 2025
Stephanie
MaltaCleanliness could be improved. The carpets were stained, but overall cleanliness inside the apartment was good. In the stairs leading down, there was a broken glass bottle, which remained there during our 3 day stay. Also, having a clothes washing machine could help for long stays.
Location is excellent. It is near the centre and near train stations. It is spacious. Provided with almost everything which we might need. Communication with hosts was good.
Stayed in July 2025
Reviewed: 2 August 2025
Apoorva
IndiaThe location is just perfect
Stayed in August 2025
Reviewed: 29 July 2025
Karman
Hong KongA music club is exactly at the same building of the apartment. We stayed during weekend and the electronic disco music was so annoying that made us couldn't sleep. It opened throughout the midnight until Sunday morning 11am. Yes ..11am😞 (Though the host can't do nothing about this) But you can't imagine there in no noise restrictions in Vienna.
Excellent location , clean and spacious. Responsive host. Apart from the music noise, everything is perfect there.
Stayed in July 2025
Reviewed: 27 July 2025
Cassie
United StatesNice location and property. Appreciate having the fans.
Stayed in July 2025
Reviewed: 27 July 2025
Paulfr
United Kingdomcarpet difficult to keep clean during our stay
great location, good size apartment
Stayed in July 2025
Reviewed: 27 July 2025
Rebecca
United KingdomThere was a big music concert or something on for two nights, went on to 4 am. Was very loud and difficult to sleep. People where around the apartment building making noise.
Very comfortable and the air-conditioning brilliant. Big and spacious and fantastic location. Very secure.
Stayed in July 2025
Reviewed: 19 July 2025
Fuller
United KingdomTraffic and nightclub noise
Great location, easy to travel around.
Stayed in July 2025
Reviewed: 17 July 2025
Julia
AzerbaijanCarpet on the floor- as I am allergic I personally prefer wooden floor. Other than this every else was good.
Location and cleanliness. Easy to arrive by public transport and after walk to all key attractions.
Stayed in July 2025
Reviewed: 13 July 2025
Bertram
AustraliaNoisy on weekend as night club below, people smoking and talking until morning no air conditioning
Central location
Stayed in July 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content