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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
We visited from the UK for my wife's birthday, with our two teenagers. We stayed on the 18th floor and had an amazing dual aspect view. Room was sizeable with two large beds and a separate kitchen area with breakfast bar. The complimentary breakfast was great with a choice of cereals, breads, waffles, eggs, and bacon or sausages. There was also always fresh fruit, yoghurt and tea / coffee available. Be mindful that it could get very busy if you go down too late We went down most days 7-7.30am. Gym facilities were good though it is a small area so could get crowded. Great location, 10 minutes from Empire State Building and 20 from Times Square. Overall we were very happy and would definitely stay here again.
Negative section of review
Nothing we were very happy with our stay.
New York, New York State
Positive section of review
The hotel is in an excellent location – just a few minutes’ walk from Times Square and only 200 meters from a subway station. The room was spacious, very well soundproofed, and clean, with daily housekeeping and towel changes. We had a great view from the 21st floor. All elevators were working perfectly, and we never had to wait long. The hotel staff were friendly and helpful. Included in the stay were some nice perks: free admission to the Natural History Museum, a $25 credit at the hotel bar, and complimentary access to city bikes. We were very satisfied with our stay!
Moses Lake, Washington State
Positive section of review
What didn’t you like about the property? The room was not clean and had a strong smell of dampness. The service was extremely poor, and the staff did not provide any assistance. We were not given a room until we called the police. This is unacceptable and very unprofessiona
Negative section of review
felt very unwell during my stay, I could not sleep, and the overall experience was terrible. I strongly advise others not to stay at this hotel.
Orlando, Florida
Positive section of review
Airport shuttle Room - with kitchenette, microwave etc. Limited Breakfast available at 4.00 am. Extremely considerate of staff and hotel to accommodate those who have early departure. Thank you
Negative section of review
Airport shuttle more frequent or less wait time.
Miami Beach, Florida
Positive section of review
Quiet, comfortable, pleasant. Unbeatable location. Excellent amenities and friendly staff with very easy access to the beach. Overall an awesome stay. Congratulations!!
Negative section of review
No low points. Everything was amazing.
Orlando, Florida
Positive section of review
Stayed here several times. Its easy, nice pool, enough sunbeds. Very comfortable beds. Central location
Negative section of review
The onsite cafe is not good. Not enough choice, often cold or greasy. Fine as a last resort but I'm sure if offered better quality food options it would be a busier place
Boston, Massachusetts
Positive section of review
Clean, property owner is a gentleman. Social and maintains property well
Sevierville, Tennessee
Positive section of review
Location was good, staff was professional, price was affordable
Negative section of review
Our bathroom light switch didn't work
Atlanta, Georgia
Positive section of review
Location access
Negative section of review
Low maintenance & Morning grab on go Breakfast
Seattle, Washington State
Positive section of review
Location
Negative section of review
The air in the room. It was old