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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
As described. Large appartment with good kitchen area, huge fridge/freezer. Washer/dryer. Helpful front desk staff. Whilst it is located quite far down Manhattan there is a nearby subway station so does not take too long to travel north. The hotel is well located, next to Wall Street and the boardwalk area. A local bus does not take long to get to Ellis Island/Liberty departure point. The supermarket at the bottom of the building is well-stocked, if a bit more expensive than K-Mart (which is not nearby). Housekeeping comes every day and tops up the good coffee from the downstairs coffee shop.
Negative section of review
Whilst a large space, there was a shortage of drawers for clothes. The third bedroom was a sofabed in the sitting / dining room which was not very convenient but just about workable. Some areas of the appartment were a bit scuffed.
Spokane, Washington State
Positive section of review
Clean , bright and spacious with a pool and great breakfast with a full selection . Polite friendly efficient helpful staff throughout the hotel . Refrigerator and microwave in the room and ironing board , ironing, hair dryer . Hotel is handy for the airport and also not too far from downtown area (20mins) . Major supermarket and outlets a short drive (under 10mins drive) .
Negative section of review
Nothing in this hotel that we did not like .
Orlando, Florida
Positive section of review
The location for us was perfect as we wanted a hotel within walking distance to old town - this was 2 mins walk! The room was fully equipped with dishwasher, washing machine/dryer in the kitchenette. Clean throughout. Pool was large and clean. Play area for kids Free parking on site
Negative section of review
Nothing to dislike. This unit had everything we needed
Portland, Oregon
Positive section of review
The hotel was presented well. Reception was inviting. Staff were outstanding. Rooms were fabulous. Everything about this hotel exceeded our expectations. We will stay again and will recommend.
Negative section of review
Not applicable as everything was fabulous
Eureka, California
Positive section of review
The location is great, a few steps from historical downtown. The bathroom was nice and clean.
Negative section of review
There were stains on 1 of the 3 pillows. The place feels dodgy: reception behind a glass panel, a stick in the window to prevent breakins. There were unsavoury characters hanging around the courtyard, and a taco truck with a loud generator running till midnight.
Cortez, Colorado
Positive section of review
Quirky retro feel. Room was nice and big and everything clean.
Negative section of review
Breakfast was just ok
San Francisco, California
Positive section of review
Good location, nice clean and comfortable room, good service.
Negative section of review
I paid for this booking at the time of making the booking. I stayed for 4 nights. Upon checking in, I was asked to pay $100 per day as a holding deposit which would be adjusted against any charges that I might incur. I spent about $24 which I charged to my room. When I checked out, I asked about the refund of $376. I was told the balance would be credited to my account within 2 weeks. I have not received the refund. Please follow up with the hotel. Thank you
New York, New York State
Positive section of review
great location
Negative section of review
the duvet didn't have a proper cover, it had stains on it
Denver, Colorado
Positive section of review
Hostel was very clean, beds were comfortable with nice privacy curtain. Location was good, near downtown and walking distance from a trader joes. Staff were professional and gave me a good orientation to the hostel
Negative section of review
The atmosphere in the hostel was not the friendliest I have ever been in. People did not talk to each other. There was a weird vibe socially, it felt like i was not the most welcome. My bedroom was in the basement so there was little natural light in the rooms
Washington, District of Columbia
Positive section of review
The staff were generally friendly.
Negative section of review
For the cost of over $3,000 for 6 nights. The room seemed more like a 2 star hotel.