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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Glen Mills, Pennsylvania
Positive section of review
I booked this suite at the hotel for my family of two adults and two children. Upon arrival, we were promised a king-size bed and a sofa bed. However, when we arrived, we found a king-size bed and a sofa, but bed linens were provided only for the king-size bed — there was none for the sofa. The room itself was fairly clean. But the biggest issue was this: I don’t know if it happened by mistake or not, but I had already paid for the stay through Booking. Yet, upon arrival, the hotel charged me the exact same amount again. As a result, I ended up paying $500 for one night in a three-star hotel. When I tried to resolve the issue, I was refused a refund. I don’t know whether this was intentional or just an error, but please be cautious when booking rooms at this hotel.
Negative section of review
Clean
San Jose, California
Positive section of review
Beautiful home, and perfect for families, they have thought of everything. Abundance of fresh towels and bedding, well stocked cupboards with everything you would need- I particularly liked that there were some sauces and spices available to use with cooking- and the house all round was spotlessly clean. Garden seating area was fabulous. Would have stayed here much longer if we could have.
Negative section of review
The extremely deep memory foam topper on the main bed, it was unmanageable we just kept sinking and sinking and so we took it off! Mattress underneath not the best but preferable. We struggled to find the outdoor string light switch.
New York, New York State
Positive section of review
This was our second two night stay after having been away from Manhattan for a couple of nights. The hotel stored some of our luggage for us while we were away and even managed to arrange for us to have the same room for our second stay as we had for our first stay. In my previous review I said how great the hotel and the staff are. Highly recommend this hotel for a stay in Manhattan.
Los Angeles, California
Positive section of review
We only stayed a night but the location is excellent, we rented a car and there was a guest Car park for free. The room was very clean and it was an easy check in.
Negative section of review
We liked everything.
Florence, South Carolina
Positive section of review
Staff on the desk were very friendly! Rooms were clean. Was very ideal for our overnight stop whilst travelling.
Negative section of review
Breakfast could have been a little better but can’t really complain for the price.
Tallahassee, Florida
Positive section of review
Very clean, spacious room. Good breakfast choice. Was perfect for us for an overnight stop on our travels
Negative section of review
No complaints
Tusayan, Arizona
Positive section of review
Comfortable, didn't have time to explore extras around the property unfortunately
Negative section of review
No lift to top floor, free laundry was handy
Flagstaff, Arizona
Positive section of review
Very unic and nice place .great vibs with the fire outside..real country ..
Negative section of review
The air condishen was noise and old..
Glendale, California
Positive section of review
Great rooms superb breakfast staff very helpful excellent location
Negative section of review
Swimming pool is laughable tiny an shallow an bar is shut of a day
Barstow, California
Positive section of review
Excellent value for money