1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Francisco, California
Positive section of review
The property was in a good location with easy accesses to transport. The staff were very friendly and helpful.
Negative section of review
The property didn’t change any linen during our stay however daily towel replacements. The wifi and connection TV didn’t work as well as the hot water was less than lukewarm warm. The interconnecting rooms were also quite loud and you could hear the neighbours.
New York, New York State
Positive section of review
Stayed here before. Good location and front desk staff in particular were so helpful. Good value for money.
New York, New York State
Positive section of review
Good location for Times Square and very friendly staff. Good amount of lifts.
Negative section of review
Hotel is outdated and not really like the hotels. Our room had a strange odour. We arrived late and just wanted to go to sleep. We did mention it the next day and they tried to get rid of the smell (opening windows). It did get rid of it slightly. We were offered another room but had so many things and wanted to use our time to see the sights of NY.
Miami Beach, Florida
Positive section of review
Location was fantastic and the rooms were nicely laid out and decorated.
San Francisco, California
Positive section of review
Great location. Nice bar and restaurant attached.
Negative section of review
Hotel is very tired and dated. First room we were given (by mistake, an accessible which we hadn't booked). Drawers were broken, carpets puckered up, dirty windows. Moved us straight away. King room was better and nothing broken but paint work is chipped and dirty, bathroom grouting has seen better days, windows dirty. Rooms at the front of the hotel are very noisy, all night loud traffic.
Kansas City, Missouri
Positive section of review
The room was spacious. The breakfast was good.
San Francisco, California
Positive section of review
The room was a nice family room
Chicago, Illinois
Positive section of review
Everythinh
Honolulu, Hawaii
Positive section of review
The view !
Negative section of review
Poor quality in breakfast
Columbia, South Carolina
Positive section of review
The room was spacious, comfortable and clean
Negative section of review
The breakfast could have had more options