1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Tampa, Florida
Positive section of review
Great location, close to a few popular nightlife places for students and people in their twenties. Room was nice and made up everyday. Complementary parking as standard. Air conditioning worked well. We had an iron and ironing board which is always nice. Easy check-in and check-out.
Negative section of review
Musky odour in our room, nothing horrible but could have probably done with airing out or maybe related to the air conditioning.
Las Vegas, Nevada
Positive section of review
The size of the room is very good, and I also appreciate not having a cassino inside of the hotel so it was a hit more quiet.
Negative section of review
Service was weird. For instance, we asked for our room to be cleaned during our 4 days stay and they cleaned just one day. I feel like staff at the reception needs to provide more information on how things work when we check-in. Also, at the pool area there are umbrellas only in places where you have to pay extra to use. Vegas is hot and sunny as hell, so having no proper shade spaces around the pool area feels very odd.
Los Angeles, California
Positive section of review
Everything. The hospitals of hostess, the leanliness and order, location is perfect. I feel myself as a home
Negative section of review
Nothings
Fort Lauderdale, Florida
Positive section of review
Close proximity to the beach. Smartly dressed and well presented reception staff.
Negative section of review
Rats on property near the gym, pool, and outside bar/restaurant (photographs taken for evidence). Air-conditioning did not work in our room (also photographed). Extra charge for an umbrella at the beach. Disrespectful, unhelpful and sly valet parking staff. Ludicrous parking prices of $55/day, not made clear by the parking staff at the time of check-in. After asking for the price of parking before handing the keys over, we were shrugged off and told we could leave. Check-in was hectic with people all over the place. Valet staff moved and misplaced one of our suitcases without our knowledge. (Although the reception staff were pleasant). I also left some valuables in my room which have not been found (tracking information shows that the device was turned off a day after our checkout and we can no longer track the item). My fault of course for leaving them behind, but I don’t see how they can just go missing and they must have been taken. As a final note, we stayed in this property for 2 nights of our 15 night Florida vacation, this hotel was the most expensive per night by about 1.5 times (not including the hidden parking fees). All things considered this was by far the most disappointing and stressful hotel we stayed in on our trip, if not in my entire life. Currently waiting for compensation from the hotel. As Booking.com has been unable to communicate with them.
New York, New York State
Positive section of review
Location and the bar staff was extremely good in the lobby
Negative section of review
Sales tactics
Sunrise, Florida
Positive section of review
How professional and helpful the front desk staff were
Negative section of review
Some basics facilities were not included in our room such as a kettle for hot water and closet was way too small
Honolulu, Hawaii
Positive section of review
Location was fantastic. Room was very comfy
Negative section of review
Fridge in room didn't work
New York, New York State
Positive section of review
Only two good thing were price and location
Negative section of review
I couldn’t sleep for all night because fan was working very loud :( The bathroom was a disaster water was everywhere.
San Francisco, California
Positive section of review
The most friendly staff❤️🔥
Negative section of review
All perfect 🤩
Chicago, Illinois
Positive section of review
Location