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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wapiti, Wyoming
Positive section of review
Booked one of the cabins included within the lodge accommodations. Was well equipped, clean and comfortable. This was our second visit to the lodge and we’re not disappointed with the level of treatment by the staff. Both ate & drank at the lodge’s bar, really good food and a good selection of beers, wines and spirits. Handy for accessing Yellowstone, just 10min drive to the East entrance.
Negative section of review
Bar closed a bit early for my taste 🙃
Orlando, Florida
Positive section of review
It was convenient for the universal parks. Shuttle service buses were frequent.
Negative section of review
They didn’t clean our room very frequently. Our bed sheets weren’t changed for over 3 days, I had to ask for the sheets to be changed and bins emptied. For a family of 4 there isn’t much storage space for suitcases and clothes, only a few draws, which isn’t very practical. Beds were comfortable, but too small to share a bed, felt squashed…our kids were ok having a bed each.
Orlando, Florida
Positive section of review
The apartment was generally clean, except for the dishes and kitchen equipment.
Negative section of review
Misleading presentation: The photos on Booking.com show a modern, well-maintained apartment with high-quality furnishings. The actual apartment provided was completely different: old, worn, and partly damaged furniture. It was clearly not the unit shown in the listing. False advertising – Shuttle service: The website advertised a free shuttle service, which was the main reason we booked. Upon arrival it turned out this was not true. Shortly after we arrived, the listing was changed. This is clear deception and led to significant extra costs. Unacceptable conditions: The elevator smelled strongly of urine for days and was not cleaned. Mold smell: The apartment smelled strongly of mold. Kitchen and dishes: Despite being advertised as a “fully equipped kitchen,” the equipment was inadequate. Plates and glasses were dirty, partly damaged, and unusable. Basic items like a cutting board were completely missing. Pans and pots were badly scratched and filthy. It was impossible to prepare even simple meals. Basics like salt, pepper, or coffee filters were also missing. Broken dishwasher: From day one it didn’t work. No water during cycles, dishes stayed sticky and unusable. No repair or replacement was offered. Another guest had reported the exact same problems (broken dishwasher, missing cutting board, broken dishes) four weeks before our stay. This shows the property knows about these defects but chooses not to fix them. Other defects: Only a few power outlets worked. The room safe was broken. Noise disturbance: Severe disturbance from neighbors in the apartment below who repeatedly banged on the walls. Update – September 12, 2025 The landlord offered me 170$ as “compensation” — but only if I deleted my negative review first. There was no apology or any attempt to fix the serious problems. I refused this conditional offer. This clearly shows that instead of improving the property, the landlord is trying to have critical reviews removed (screenshots Available)
Las Vegas, Nevada
Positive section of review
The pool and area is just perfect. Eiffel Tower restaurant excellent.
Negative section of review
Versailles tower lift to pool not working for 5 days so had to walk through/around the casino no other way. Check in lines long so used kiosk still never worked?
Herkimer, New York State
Positive section of review
Close to the village, room quite big and nice. Good size bathroom
Negative section of review
Breakfast so and so.
Carson City, Nevada
Positive section of review
Did not use, but we heard good things about the restaurant.
Negative section of review
The TV did not work at all. Picture kept pixelating. The stations cut out entirely. The gentleman who came up to look at it said he couldn’t do anything about it/. Was due to the Direct TV connection.
Seattle, Washington State
Positive section of review
Super helpful front desk staff
Negative section of review
A very noisy fridge in our bedroom (309) that I had to switch off in the middle of the night
New York, New York State
Positive section of review
Location and friendly staff
Negative section of review
Price
Miami, Florida
Positive section of review
Everything
Negative section of review
Nothing
Orlando, Florida
Positive section of review
Location
Negative section of review
Price of food and drink