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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Tampa, Florida
Positive section of review
Great location, close to a few popular nightlife places for students and people in their twenties. Room was nice and made up everyday. Complementary parking as standard. Air conditioning worked well. We had an iron and ironing board which is always nice. Easy check-in and check-out.
Negative section of review
Musky odour in our room, nothing horrible but could have probably done with airing out or maybe related to the air conditioning.
Key West, Florida
Positive section of review
Our room was nice, a safe was provided, we had an iron and ironing board. Nice amenities in the bathroom, I ‘borrowed’ one of the creams (hope you don’t mind 😉). Complementary parking was no hassle. Pool was nice and the beach area was as expected.
Negative section of review
While the hotel itself was excellent, I don’t think I’ll be returning to Key West. During our evening walks along Duval Street, the atmosphere wasn’t what we remembered from our last visit a few years ago. The area felt heavily geared toward nightlife and adult entertainment (drag shows, LGBTQ+ clubs or whatever the acronym is these days), with an overtly political and performative edge (“woke” themes) that made us uncomfortable. It wasn’t the relaxed, welcoming vibe we had experienced previously. Families traveling with children should be mindful of this part of town and research ahead to see if the current scene aligns with what they’re looking for.
Yonkers, New York State
Positive section of review
Clean, comfortable, breakfast was lovely, and staff were so helpful and friendly. Would definitely go back and highly recommend 😊
Las Vegas, Nevada
Positive section of review
The size of the room is very good, and I also appreciate not having a cassino inside of the hotel so it was a hit more quiet.
Negative section of review
Service was weird. For instance, we asked for our room to be cleaned during our 4 days stay and they cleaned just one day. I feel like staff at the reception needs to provide more information on how things work when we check-in. Also, at the pool area there are umbrellas only in places where you have to pay extra to use. Vegas is hot and sunny as hell, so having no proper shade spaces around the pool area feels very odd.
Rapid City, South Dakota
Positive section of review
There was a receptionist, Lucy, who helped us a lot and was a wonderful hostess, well done🤩
New York, New York State
Positive section of review
Location and the bar staff was extremely good in the lobby
Negative section of review
Sales tactics
Escondido, California
Positive section of review
Beautiful setting, relatively peaceful and well laid out.
Negative section of review
distance from parking to apartment with suitcases down stairs. Unit starting to need updating and refurbishment
Sunrise, Florida
Positive section of review
How professional and helpful the front desk staff were
Negative section of review
Some basics facilities were not included in our room such as a kettle for hot water and closet was way too small
Kalispell, Montana
Positive section of review
Clean. Newly renovated room.
Negative section of review
No hangers in closet. No shampoo supplied.
Chicago, Illinois
Positive section of review
Easy to locate hotel.
Negative section of review
No further instructions provided by the hotel staff upon check-in beyond given key card and told of the wifi password. Didn't know which set of elevator banks we were supposed to / not supposed to take. The room had the smell of smoke. The closest had an overpowering floral scent; likely from a room spray or sachet. Would have appreciated some hand / body moisturizer in the bathroom.