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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami, Florida
Positive section of review
Beautiful hotel. Double queen bed rooms were so luxurious and massive. Breakfast was nice, could have done with a few more options but that's alright.
Negative section of review
Starbucks closed at 6pm! Lol. I needed it open for just an hour longer due to my flight getting in. I think $7 for a bottle of water is a bit excessive.
New York, New York State
Positive section of review
The Locations 📍 are the selling point of the hotel it's accessible to everything that you need!
Negative section of review
The towel is chargeable for $5 when you ask for a new one, It wasn't mentioned from the start of your stay, that they only change the towel after 1 week of stay and it's free of charge. I'm on my 4th day and I asked the reception for a new towel, and he told me to charge me, I mean it's not a big deal but they could have mentioned it in the beginning or as soon as you check in. So that the guest is aware.
Moran, Wyoming
Positive section of review
Hotel was fine, good location, comfortable beds, great views, easy check-in & out
Negative section of review
I forgot my earrings on bedside table, 100% And realised after 45 min driving, I called the hotel and explained. The woman on the phone didnt seem to care one bit when i told her these were a relatively expensive gift from my husband. She said she would check with cleaning staff. When I called back a little later, she said my earrings were not found very casually. Pretty upsetting. Basically my earrings were stolen / kept by a member of staff. Leaving a very sour taste in my mouth, could never recommend a hotel or restaurant where staff is dishonest. The woman on the phone was not helpful and really couldnt care less. Am still upset about this situation. Have not told my husband
Anchorage, Alaska
Positive section of review
Wonderful apartment with plenty of space, comfortable beds, lovely living areas.
Negative section of review
Access was difficult. There were stairs, access was from rear of building, and the key lock was faulty. Vacasa were responsive on the key issue.
Honolulu, Hawaii
Positive section of review
Fantastic location. Very clean and well kept rooms.
Twin Falls, Idaho
Positive section of review
Extreme friendly receptionist, shows you around
Negative section of review
bed was not the cleanest
El Paso, Texas
Positive section of review
Convenient and overall good value
Negative section of review
No included Breakfast
Las Vegas, Nevada
Positive section of review
Location, room, amenities
Stockton, California
Positive section of review
Great location and place
Negative section of review
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Port Huron, Michigan
Positive section of review
Beds were comfortable
Negative section of review
Further from the town than expected When resident numbers were down, breakfast selection seemed to diminish also Although not dirty, the room had an undistinguished smell