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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
This hotel is perfectly located, close to the Central Park, Broadway, Times Square and subway stations. We were a bit concerned with noise prior to our arrival, but the kindly staff gave us a room facing back and it was really quiet (for New York). We were pleasantly surprised by this. Friendly staff members like miss Karina, Miss Nancy and the Paris borne gentlemen that makes perfect espresso coffee made our stay even more enjoyable. We would definitely recommend this hotel to anyone staying in midtown either alone or with family.
Negative section of review
Everything was top notch and exceeded our expectations.
Fish Camp, California
Positive section of review
It is really cozy… we were looking for some simple but nice play to stay and get worm after long day of hiking around Yosemite and this place delivered. Beds are looking like homemade, all curtains in cabin have yosemite motives, there is so many things in a house that reminds you of a bears around you, even damn toilet paper holder is bear like!! Only thing im sad about is that we couldnt stay for some longer cause i really enjoyed it. Could definitely live in it :))
Negative section of review
Water pressure at kitchen could might get fixed, everyelse pressure is more then good.
Carlsbad, California
Positive section of review
The hotel is EXCELLENT for kids. The party-elevator is fantastic! Kids being able to build things all over the place, and staff exchanging minifigs is super fun for them. Also, walking a couple hundred metres to the park entrance is a big plus!
Negative section of review
Food, and general restaurant experience was not favourable. Food was bad (especially at dinner time), and the smell around the regular (non-castle) restaurant was not very welcoming.
New York, New York State
Positive section of review
Location - perfect for the city. Accommodation - very comfortable Kitchenette- well equipped Staff - very helpful (umbrellas when raining is a nice touch)
Negative section of review
Due to maintenance only one elevator was working which meant waiting to go up/down for the one that was working.
San Francisco, California
Positive section of review
Convenient location, basic breakfast included in price, had a fridge, microwave & coffee machine in room😊Nice staff
Negative section of review
The loft/bunk bed. We were 2 single adults wanting twin beds. I ended up having to climb up a steep ladder. Not easy when you’re in your 60s. Plus no power point in loft to charge ph. No air con in room. Only a fan which was good but unless you were 6ft tall, you couldn’t reach the button on the light to keep fan on when light was switched off. Management did provide us with an extra fan on request 😊
Myrtle Beach, South Carolina
Positive section of review
Excellent location, rooms clean, great location for Beach access
Cocoa Beach, Florida
Positive section of review
The beach is right down the street.
Negative section of review
The giant key fob size bug that came scurrying out from under the bed was a total deal breaker. I spent the night in my rental car.
New York, New York State
Positive section of review
Good location, friendly stuff
Negative section of review
There was no place to leave my clothes while I was taking a shower
Irving, Texas
Positive section of review
The room.
Negative section of review
The pool had smelly water! The desk manager took $75 for „incidentals that I tried to get back during 5 phone calls. It is now a month later and I still do not have that money back!
Wailea, Hawaii
Positive section of review
A Cubbard near the patio was broken and dead large bugs were in it. It was not nice to see. Also we always use the safe before going to the pool. It was locked. I called they gave another number. They said they would return a call, never did.
Negative section of review
Not seeing dead large bugs in a broken cabinet.