1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami Beach, Florida
Positive section of review
Great location, easy access to the beach. Access to a clean deep pool 10ft6in (3.2m) which was nice. Nice view from balcony, safe provided in the room and a place to hang some clothes. Large mirror in the bedroom, quite spacious. A basic kitchenette was included in the room featuring a microwave, a sink, utensils and cutlery.
Negative section of review
Mandatory valet parking is pain although it was free, you end up waiting around for 20/30 minutes cutting in to holiday time. (There was an online request your car service but this did not work as we discovered after waiting 45 minutes outside). The air conditioning was leaking and looked worn down, the water dripping on the tile floor is a real safety hazard and must be looked into. Those floors go like ice when they are wet. I nearly fell a few times.
Tampa, Florida
Positive section of review
Great location, close to a few popular nightlife places for students and people in their twenties. Room was nice and made up everyday. Complementary parking as standard. Air conditioning worked well. We had an iron and ironing board which is always nice. Easy check-in and check-out.
Negative section of review
Musky odour in our room, nothing horrible but could have probably done with airing out or maybe related to the air conditioning.
Miami, Florida
Positive section of review
Very impressive view, the apartment was amazing and the host Monica was available if needed. The parking was a big plus and the fully equipped kitchen is appreciated
Yonkers, New York State
Positive section of review
Clean, comfortable, breakfast was lovely, and staff were so helpful and friendly. Would definitely go back and highly recommend 😊
Los Angeles, California
Positive section of review
Everything. The hospitals of hostess, the leanliness and order, location is perfect. I feel myself as a home
Negative section of review
Nothings
Fort Lauderdale, Florida
Positive section of review
Close proximity to the beach. Smartly dressed and well presented reception staff.
Negative section of review
Rats on property near the gym, pool, and outside bar/restaurant (photographs taken for evidence). Air-conditioning did not work in our room (also photographed). Extra charge for an umbrella at the beach. Disrespectful, unhelpful and sly valet parking staff. Ludicrous parking prices of $55/day, not made clear by the parking staff at the time of check-in. After asking for the price of parking before handing the keys over, we were shrugged off and told we could leave. Check-in was hectic with people all over the place. Valet staff moved and misplaced one of our suitcases without our knowledge. (Although the reception staff were pleasant). I also left some valuables in my room which have not been found (tracking information shows that the device was turned off a day after our checkout and we can no longer track the item). My fault of course for leaving them behind, but I don’t see how they can just go missing and they must have been taken. As a final note, we stayed in this property for 2 nights of our 15 night Florida vacation, this hotel was the most expensive per night by about 1.5 times (not including the hidden parking fees). All things considered this was by far the most disappointing and stressful hotel we stayed in on our trip, if not in my entire life. Currently waiting for compensation from the hotel. As Booking.com has been unable to communicate with them.
New York, New York State
Positive section of review
Location and the bar staff was extremely good in the lobby
Negative section of review
Sales tactics
Sunrise, Florida
Positive section of review
How professional and helpful the front desk staff were
Negative section of review
Some basics facilities were not included in our room such as a kettle for hot water and closet was way too small
Honolulu, Hawaii
Positive section of review
Location was fantastic. Room was very comfy
Negative section of review
Fridge in room didn't work
San Francisco, California
Positive section of review
The most friendly staff❤️🔥
Negative section of review
All perfect 🤩