1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
The simplicity of it all, this is definitely one of the best sleep stations I've stayed so far! The staff is friendly, the space is clean, I appreciated their policy on silence after 9. They have a massage couch! Which was perfect for a quick moment of relaxation after a long day. They have a vending machine where you even have locks, that is just too cool! The installations are new and modern which make you feel very independent and safe. Also... The lockers are big enough for your carry on and other supplies.
Negative section of review
The check in process was confusing, they need to improve the automation process of scanning and activating the service. I work in tech and it was very confusing for me, I can't imagine what it is like for folks who struggle more with technically
San Diego, California
Positive section of review
The young guy on reception was absolutely brilliant. I’m annoyed I didn’t catch his name but he’s the one who helped us move rooms as our TV was broken. He was so helpful and friendly and couldn’t do enough for us. All the other staff were super friendly too but he went above and beyond for us. Free tea and coffee was such a bonus loved that touch and the restaurant downstairs (and the voucher for it) is also brilliant.
Negative section of review
Weird smell like wet dog (in both of the rooms we had). Second room we got moved to also had a huge gap in the window where the air con unit had not been fitted properly so we could hear the street all night. Door also had gaps above and below. So we could hear our neighbours slamming their door shut.
Naples, Florida
Positive section of review
Location was great, friendly staff, very clean and the next door Boathouse Restaurant was superb
Negative section of review
The aircon unit was very very noisy.
New York, New York State
Positive section of review
Excellent location good size room with good facilities, staff were very helpful
Negative section of review
Was a bit noisy there is a lot of building going on around the area
Washington, Maryland
Positive section of review
Location Ease of entry Clean Kitchen area well equipped Great bathroom
Negative section of review
Rather cramped living area
Williamstown, Massachusetts
Positive section of review
The stuff was so friendly and our room so clean Small but beautiful
Marshall, Illinois
Positive section of review
It was ok breakfast was ok
Negative section of review
That the owner told us that the coffee machine in the rooms were removed as the company had told them the HAD to be removed. Later on after visiting two others we found out that this was NOT the case! It was totally up to the owner. So they are removing them not supplying coffee in the lobby and still charging the same and still advertising they have coffee machines!
Casper, Wyoming
Positive section of review
Location near our road
Negative section of review
Breakfast is directly in entrance and very small
Trapper Creek, Alaska
Positive section of review
Clean and tidy room
Negative section of review
Unfortunately you could hear noise from the next room. Sleepless night.
Dania Beach, Florida
Positive section of review
The breakfast have to upgrade, other sleep inn comfort suites breakfast great. No eggs Need to improve
Negative section of review
Need better communication from desk agents