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Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at The Grand by SkyCity

The Grand by SkyCity offers contemporary 5-star rooms and suites with views of Auckland Harbour and the city skyline. Guests enjoy award-winning restaurants, a bar, a fitness centre and a luxurious day spa. Guests enjoy free WiFi in the rooms. The SkyCity entertainment complex, featuring a 24-hour casino, Auckland’s iconic Sky Tower, plus more than 20 restaurants, cafes and bars, is right on the doorstep of the hotel The property is situated in Auckland CBD (Central Business District). The fully equipped fitness centre offers a 25 metre heated lap pool, a sauna and a spa pool. East Day Spa offers a full range of facial and body treatments. Valet parking is available at an extra cost. Each room at The Grand by SkyCity includes a modern bathroom with bathrobes, slippers and a shower. There is a flat-screen TV with in-house movies in every room. Some Chinese speaking staff are available. Chinese breakfast options can be arranged in advance, and green tea is available in the room. Chinese TV channels are on offer for an additional charge, and Union Pay is accepted at this property.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Auckland, this hotel has an excellent location score of 9.5

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Buffet

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Michelle
    New Zealand New Zealand
    How everything was so easy. The staff were very helpful and professional. Great location and great pool and gym area. Loved it all.
  • Vishal
    New Zealand New Zealand
    I loved everything, I checked in at 1am in the morning after work, and usual check out time is at 11am, however the reception kindly extended it to 12pm. I asked till 1pm just incase I needed those extra hours, although wasn't planning to use it,...
  • Andy
    New Zealand New Zealand
    Location, room, facilities and breakfast were excellent.
  • Carla
    New Zealand New Zealand
    Comfortable room, great spa, sauna and indoor pool, great location.
  • Paul
    New Zealand New Zealand
    Close and Central to town also loved the sauna the gym and the swimming pool and the servers was excellent
  • Jatinder
    New Zealand New Zealand
    Great location, lovely hotel with very attentive staff. Would definitely recommend 👌
  • Filomena
    Australia Australia
    Breakfast was average could have been more variety but staff at the terrace were great especially Joshua the manager very professional.
  • Nikita
    New Zealand New Zealand
    The staff were lovely, and very accommodating. The location is perfect, the utilities in the room were very helpful and handy such as the hair straighteners ect. The views were beautiful and room service yum!
  • Katherine
    New Zealand New Zealand
    Great location, room, facilities and food! Will definitely be back again.
  • Sharnia
    New Zealand New Zealand
    Everyone was so lovely. This was my first time staying at a hotel, and at first our key didn't work, but I thought the room wasn't ready 😅 but then we waited for a little bit and one of the staff came and check on us and told them. And they helped...

Hotel surroundings

Restaurants

1 restaurant on site
  • Metita
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern

House rules

The Grand by SkyCity takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about US$117. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardEftposUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that The Grand by SkyCity requires a NZD $100 deposit per night booked payable by credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.

You must show a valid photo ID and credit card upon check-in.

Please note that there is a 1.8% charge when you pay with a contactless and/or credit card.

Please note that the private parking is valet parking and is offered at an extra cost.

Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand by SkyCity in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Grand by SkyCity