You might be eligible for a Genius discount at Enigmatic Hotel Experience. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Enigmatic Hotel Experience

Elegant Accommodation: Enigmatic Hotel Experience in Cancún offers a 5-star adults-only experience with a year-round outdoor swimming pool, sun terrace, and lush garden. Guests enjoy free WiFi, spa facilities, and a range of dining options. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as streaming services, minibars, and flat-screen TVs. Additional services include a 24-hour front desk, concierge, and housekeeping. Dining Experience: The family-friendly restaurant serves Mexican, local, international, and pizza cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental, American, and à la carte selections with juice and fruits. Prime Location: Located 18 km from Cancún International Airport, the hotel is a short walk from Cancun Bus Station and near attractions like Parque las Palapas and Cancun Bullfight ring. Guests appreciate the convenient location and excellent service.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (8.6)

    • Breakfast info

    • Continental, American

    • FREE parking!


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money
 ! 

Please select one or more options you want to book

Availability

We have no availability here between Sat 13 Sept 2025 and Tue 16 Sept 2025

Select different dates to see more availability

Checking for other dates
Room type
Number of guests
Price
1 extra-large double bed
Not available on our site for your dates
Not available on our site for your dates
1 large double bed
Not available on our site for your dates
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Limited supply in Cancún for your dates: 11 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Brienna
    United Kingdom United Kingdom
    This hostel was really comfortable with a huge bedroom, beautifully lit and decorated (I booked a private room). The staff were friendly and helpful, particularly the bar staff who provided breakfast. Breakfast was delicious and the mexican-style...
  • Cian
    Ireland Ireland
    Lovely chill atmosphere, spacious room, and lovely food.
  • Lara
    France France
    The people from the front desk were extremely helpful when I arrived after I got my wallet stolen, best help in this complicated moment
  • Eva
    Netherlands Netherlands
    Nice big room with view on the pool and a big bed. Was clean and even though we arrived late and take away breakfast had te be order earlier then we arrived for day after, the nice lady maneged to fix a take away breakfast for us. Smal fridge in...
  • Kateea
    Australia Australia
    Great location, great facilities, room was large and comfortable.
  • Nerissa
    Spain Spain
    Beautiful building, super clean, friendly staff and a great location
  • Therese
    Australia Australia
    It was a 10 minute walk to ADO bus stop & shops. The room was spacious & clean. There was a kitchen which we used & a lovely small pool. The room had a bar fridge & a lovely shower.
  • Hadiya
    Mexico Mexico
    Great facilities, nice pool, great restaurant and bar with super helpful staff. Front desk were always available and really friendly. Room was simple, clean and comfortable, just what I needed.
  • Tarita
    Netherlands Netherlands
    Conveniently located close to the bus station, beautiful property, better than expected, we had a beautiful room in front of the pool. Lovely and helpful staff. There is a tattoo studio that adds to the vibe and a bar restaurant with excellent...
  • Tinkerstours
    Canada Canada
    A lovely little hotel with beautifully appointed rooms, huge comfortable bed and nice small pool area. The shower is large with good pressure and the hotel features a co working space, bar and restaurant, tattoo studio and pool lounge area. The...

Hotel surroundings

Restaurants

2 restaurants on site
  • Los Compadres
    • Cuisine
      Mexican • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Onda Café
    • Cuisine
      Pizza • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Vegetarian • Gluten-free

House rules

Enigmatic Hotel Experience takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.