About this property
Comfortable Accommodations: Lucca Heritage Retreat in Lucca offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a minibar. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a lounge, and a coffee shop. Additional services include room service, breakfast in the room, and luggage storage. Prime Location: Located in the city centre, the hotel is a short walk from Guinigi Tower and Piazza Napoleone. Pisa International Airport is 37 km away. Nearby attractions include San Michele in Foro and the Leaning Tower of Pisa. Guest Satisfaction: Highly rated for its attentive staff, convenient location, and excellent service support.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Guest reviews
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Guests who stayed here loved
- Melissa
South Africa“The most beautiful sanctuary, a historic boutique hotel with the friendliest and most helpful staff. It smells so nice in the lobbies and Italian music transforms you to another world. Buffet breakfast in Italian style was super delicious. I...” 
Loopea
United Kingdom“Super friendly staff. Easy to find and so close to everything in the Old Town”- Sarah United Kingdom“The Lucca Heritage Retreat is a really special boutique hotel and the perfect sanctuary away from the hustle and bustle of Lucca. We had the warmest welcome from Daniela who showed us to our room and gave us recommendations of things to do and...”
- Craig United Kingdom“Staff were very engaging and welcoming. No request was too much trouble for Daniela, who was superb.”
- Clare United Kingdom“Location very good. Breakfast good and lots of choices”
Karen United Kingdom“If you're staying in Lucca then this is the place to stay. Wonderful staff, fantastic breakfast and beautiful rooms. Bed was so comfy. Already planning my return stay.”- Julie United Kingdom“My second stay at this wonderful property. The hotel is conveniently located within the walls and is a short walk to the train station. The staff are extremely friendly and helpful and the property and rooms are beautifully furnished. The beds...”
- Lucianne United Kingdom“It was the perfect location. A very charming heritage building with excellent decor. It felt like a grand palazzo. The room was really big and had everything I needed. The staff were lovely, in particular Daniela was excellent. She was extremely...”
- Margaret
Canada“We loved staying at the Lucca Heritage! Pina and Daniela were incredibly helpful and accommodating- recommending restaurants and ways to travel around the area. The hotel itself was charming, warm and luxurious (our room - the Paulina- was massive...” - Claudia
Australia“Fantastic location inside the old town walls. Apartment was so spacious and had everything (and more) that we needed. The staff (Pina and Daniele) are some of the best hospitality people I’ve come across. They were even able to book a taxi to...”
Hotel surroundings
House rules
Child policies
Children are not allowed.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Lucca Heritage Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: 046017ALB0066, IT046017A1N5WSV83F
