- City view
- Pets allowed
- Free WiFi
- Bath
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Luggage storage
About this property
This 4-star hotel is 150 metres from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a minibar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 300 metres from Custom House Station on the DLR (Docklands Light Railway).
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Private parking
- Family rooms
- Non-smoking rooms
- Fitness centre
- 2 restaurants
- Facilities for disabled guests
- Tea/coffee maker in all rooms
- Bar
Sustainability
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Sanchia
United Kingdom“Not only was the room lovely but thank you for the upgrade!” - Emily
Australia“Property had all you need and was good. Really easy to get on the train or underground. Staff were friendly and helpful” - Kyung United Kingdom“Room upgrade to executive room Kindness of reception staff Muhammad”
- Jacqui United Kingdom“Location, cleanliness. Comfortable. Food was excellent.”
- Nina United Kingdom“Smart-looking hotel right on the river. Literally over the road from Excel Centre and very close to Elizabeth line tube. Good breakfast.”
- Jackie United Kingdom“Great location with ready access to the underground and lovely views of the docklands.”
- Cynthia
Zimbabwe“The views and proximity to the Thames River stood out for me. The staff was friendly.” - Michael United Kingdom“The facilities in the room were fantastic. The food was lovely too.”
- Mudassar United Kingdom“My younger daughter having high disability and use the wheelchair pram ..face very difficulty..hotel is good”
- Marcus United Kingdom“All staff were very helpful and friendly, hotel was in a good position for Elizabeth line. Area around hotel seemed very pleasant. Would stay there again.”
Hotel surroundings
Restaurants
- UPPER DECK
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian • Gluten-free
- THE UPPER DECK
- CuisineInternational • European
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
The fine print
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).
Please note that the credit card used to book must be presented on arrival.
Pets can be accommodated for an additional charge of GBP 15.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
