Get the celebrity treatment with world-class service at The Grand, York

The 5-star Grand Hotel offers stylish rooms. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service. The Rise Restaurant, Terrace & Bar offers modern British cuisine, with locally sourced, freshly prepared dishes. The open kitchen and spacious setting at The Rise, York creates an immersive and social dining experience for guests, guests can enjoy afternoon tea, lunch time snacks or an evening of luxury. The Grand, York is currently undergoing an extensive and exciting spa renovation, meaning that the spa and gym facilities are currently unavailable. However, guests are welcome to book Elemis spa treatments to enjoy throughout the duration of the renovations. We apologise for any inconvenience.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of York, this hotel has an excellent location score of 9.8

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Vegan, Buffet

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jessica
    United Kingdom United Kingdom
    Perfect location, really friend staff. Room was massive and clean ( we had a room in the newer section of the hotel) which was stunning.
  • Linda
    United Kingdom United Kingdom
    Location, so close to train station, and main shopping. The room was bigger than we expected. The bed, was so comfy, and everything was spotless. Staff, were so helpful. Breakfast was excellent on both mornings. The second morning, was...
  • Jacqueline
    United Kingdom United Kingdom
    Room 348. Paid for breakfast when we arrived early at 8.40am. Superb. Staff so very friendly and polite. Phoebe was so knowledgeable about the property even took us to find the bee on the upstairs ceiling what a credit to the hotel.
  • Simon
    United Kingdom United Kingdom
    Great location to see way into the rest of the internal city location.
  • Evelyn
    United Kingdom United Kingdom
    Comfortable bed, lots of space. Coffee machine excellent addition
  • David
    United Kingdom United Kingdom
    The staff & the old fashioned grandeur of the hotel
  • Ketan
    United Kingdom United Kingdom
    Everything was done to an exceptional standard..The staff were always happy to help and the room was amazing. It is also in a great location, just outside of the city but in about a 5 minute walk, you can get to the city.
  • Natasha
    United Kingdom United Kingdom
    Spacious, comfortable room, quiet place to unwind. Lovely atmosphere, very welcoming and cheerful staff. Great selection of drinks in the bar, warm and friendly atmosphere. Staff very courteous.
  • Joanna
    United Kingdom United Kingdom
    Everything, great staff, great food and amazing location
  • Cuthbert
    United Kingdom United Kingdom
    The Grand was beautiful and the staff provided exceptional service

Hotel surroundings

Restaurants

2 restaurants on site
  • The Rise
    • Cuisine
      British
    • Open for
      Breakfast • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Legacy - Fine Dining Restaurant
    • Cuisine
      British
    • Open for
      Dinner
    • Ambiance
      Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Grand, York takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
£40 per child, per night
Cot upon request
£15 per child, per night
2 - 15 years
Extra bed upon request
£40 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand, York in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Grand, York