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About this property

Less than 1 km from Mercado San Miguel and a 13-minute walk from Puerta de Toledo, the property offers a terrace and a bar. The accommodation provides a 24-hour front desk, spa and free WiFi is available. At the hotel, every room comes with a desk and a flat-screen TV. The private bathroom is equipped with a shower, free toiletries and a hair dryer. The units at Pestana Collection Plaza Mayor have air conditioning and a wardrobe. A buffet breakfast is available daily at the property. Pestana Collection Plaza Mayor is located in Plaza Mayor, while Thyssen-Bornemisza Museum is 1.1 km from the property. Adolfo Suarez Madrid-Barajas Airport is 13.8 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

    • Situated in the real heart of Madrid, this hotel has an excellent location score of 9.8

    • Breakfast info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Omer
    Israel Israel
    Excellent hotel, beautiful facilities, such as indoor and outdoor pools, spa, lounges and more. Wonderful location and view of the plaza.
  • Tracey
    United Kingdom United Kingdom
    Really lovely hotel. Everything about it exceeded what we expected. Friendly staff, beautiful decor, spotlessly clean. Great spa and roof top pool you could literally have had it to yourself. Great relaxed atmosphere but right in the heart of...
  • Mégane
    France France
    Staff, breakfast, amenities (rooftop pool and spa )
  • Ana
    Portugal Portugal
    Everything, the hotel was beautifully decorated and in a great location
  • Belinda
    New Zealand New Zealand
    Great place to stay, perfect location and very helpful friendly staff.
  • Jennifer
    Canada Canada
    Location was incredible. Right in Plaza Mayor our room had a beautiful view of the plaza. Couldn’t be better. Staff were exceptional, very helpful and professional. Breakfast was also great, the room was lovely, very comfortable bed. Spa is such a...
  • Nicole
    Australia Australia
    Superb hotel with beautiful rooms in fabulous location in the heart of old town. Staff could not have been more helpful. great breakfast. Would recommend this property
  • Kym
    Australia Australia
    Location and room view outstanding - worth the money.
  • Suzette
    South Africa South Africa
    The hotel is in a great location. When we arrived with a mountain of suitcases, we were greeted immediately by 2 staff outside on the kerb and we had a very pleasant experience checking in and was offered sparkling wine or cold flavoured water. ...
  • Irina
    United Kingdom United Kingdom
    Beautiful central hotel in the historical part, very clean, comfortable

Hotel surroundings

Restaurants

2 restaurants on site
  • Café de la Plaza - Patio
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
  • Café de la Plaza - Terraza
    • Cuisine
      Mediterranean • Spanish

House rules

Pestana Collection Plaza Mayor takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 150 is required on arrival. That's about US$174. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Payment of the total stay is made at the arrival. The Hotel accept payment in cash. Nevertheless, by law, if you are a Spanish resident it can only be up to €1000 euros."

Special requests are subject to availability and may incur a supplement.

Children under the age of 18 can only access the property at certain times and accompanied by an adult.

When booking 5 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pestana Collection Plaza Mayor in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of € 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

License number: 598145

FAQs about Pestana Collection Plaza Mayor