Get the celebrity treatment with world-class service at Quay West Suites Melbourne

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 200 metres away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-metre indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialities such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Centre. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Accor, Quay West
Hotel chain/brand

Property highlights

    • Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.7

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
2 single beds
or
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Australia Sustainable Tourism Certification
    Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ashleigh
    Australia Australia
    Not the biggest selection but was good and coffee excellent
  • Natalie
    Australia Australia
    Everything! The hotel staff were so friendly upon checkin, the amenities including the pool, jacuzzi and sauna, breakfast and location.
  • Fiona
    Australia Australia
    Staff were wonderful Friendly & very helpful We arrived early & they tired their best to get us a room When we wanted to change rooms to a two bed room they were very accommodating Get location could walk to most places & very close to public...
  • Rachel
    Australia Australia
    Friendly staff, upgrade to higher level, spacious rooms, lovely toiletries, great location, huge balcony, awesome city view
  • Liz
    Australia Australia
    Clean, Comfortable, Great staff, excellent location
  • Hilary
    Australia Australia
    Very clean comfortable well equiped & spacious 1 bedroom apartment with balcony. Comfortable bed Great location Delicious buffet breakfast with good coffee & selection Friendly & helpful staff
  • Karen
    Australia Australia
    Service was exceptional 👌 the breakfast bar was more than expected had a huge range on offer.. Rooms were serviced regularly and the pool and spa had a great time availability to fit in with our day .
  • Hannah
    Australia Australia
    Very friendly helpful staff. Beautifully appointed rooms. Lovely location, close to everything. Quiet.
  • Kerri
    Australia Australia
    The staff were amazing. The location is perfect. The room was so spacious and very well appointed. The views are spectacular.
  • Wendy
    Australia Australia
    Excellent location Lovely apartment- very roomy with great facilities

Hotel surroundings

Restaurants

1 restaurant on site
  • Jarrah Bar & Terrace
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Gluten-free

House rules

Quay West Suites Melbourne takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardBankcard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quay West Suites Melbourne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.