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The staff was friendly and helpful. Breakfast was a good variety of different foods.

This hotel is only three months old, so although I loved that it had all 5 star reviews, I wondered if the small number of reviewers meant the score was loaded. It wasn't! This hotel deserves its early reputation. Sitting smack in the middle of town, it is luxurious and welcoming with lovely clean, elegant rooms; their high ceilings and tall windows sporting giant curtains to match. The decor is contemporary but classy, and all the fittings and furnishings are high class and beautifully thought out including a roomy bathroom with instant hot water from the fancy shower. (There was a thermostatic kettle and even an umbrella on the coat stand!) That's just the room! The staff are extremely friendly, and the manager Vlad, was charming and couldn't have been more helpful. I received a particularly warm welcome and several unexpected perks and small upgrades, all of which just added to the general feel of beneficence in the hotel, and an air of actually wanting to please. In addition the rooftop bar on floor 5 is truly excellent with its glass windows, panoramic views, comfortable seating-areas and indoor fire wall as well as a large, attractive, firepit-rich outside area (with views over the lake and up to Milwaukee), all lending to a splendid atmosphere. And I can vouch for both the drinks, the snack plates and charcuterie board there, all of which were delicious with smart smiling service. I cannot speak for the breakfast because I didn't make it up on time, (it's earlier on the weekdays) but nevertheless Vlad saw me right and dug out a generous plate of pastries from the kitchen for me. I know that this hotel may seem a little expensive but this is not just a superficial money-making institution - I really felt good while I was staying here and that made it all worthwhile.

Location was beautiful, staff very friendly.

I have paid double for a room at a different hotel that was smaller, smaller beds, no mini fridge, and no microwave. This was a pleasant surprise and I would stay here again if I was in town.

I was shocked we didn’t have a microwave in our room as any other hotel

I absolutely liked my stay 100%!! I received a very warm welcome when checking in, the room was so comfortable: comfy bed, clean bathroom. The staff is super nice! It was my last day - it was raining a lot so I asked if it was ok to stay in the reception area (my flight was at 6pm). I was told I could stay two more hours in the room (no late check-out fee). Thank you very much for that!!!!

Thank you thank for a wonderful evening with my grandson, I can’t express enough gratitude and appreciation you all showed us. With all my ❤️ thank you again. DeAnna

location, design, hotel atmosphere

The breakfast was very good. The location was excellent.

the breakfast was like you were in school brown bag but was good... things were nice and clean would stay again love the location