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I had a wonderful night's sleep here! The host was very friendly and the breakfast that was provided was very filling and tasty! The room was perfect for me as a solo traveller and could also be good for a couple.

The service, food, rooms and the hotel itself is very nice. There is a bus stop close to it and the the receptionists can call the taxi (which is cheap) and to wright the destination in Chinese, which is great option.

Well I would like to make a detailed review of the place as I and my friends enjoyed our stay here a lot. We stayed for 4 nights just this February. Staff: Exceptional, speaks english without any issues. Location: as for the people who are saying that the location is not prime, this place is good on the other hand for people who would like to relax and enjoy the sceneries of taiwan. They provide shuttle bus anyway that goes to nangang exhibition centre and the nangang station, the timings were frequent too so its not too bad. It is also beside costco. Nangang station: As they have a shuttle that goes to nangang station, it was a very good experience as there are two shopping centre in the nangang station, city link and global that has everything that we need. Most shops are japanese and korean inspired which made it more exciting. There are plenty of good restaurant in this place too. Laundry service: Woah, we were shocked. Lol like literally they make your clothes new and pack it one by one as if you just bought it. Cleaning service: Was exceptional, lol they are the best, I feel like they have OCD that they have arranged our room perfectly. Requested a late check out and they approved very easily. Good staff Free Breakfast: has some different menu everyday, We like it, theres plenty of seasonal fruits and a taste of taiwan. Pastries are nice too. Freebies, theres a lot of voucher that werent able to use due that we were outside most of time. They gave us free cake and coffee, as well as voucher for hotpot. Spa bath/onsen: Very nice lol especially if you had a long day of walk in taiwan, the dry sauna and steam bath is nice. Room space: We booked the deluxe room. and geez can fit maybe 10 people we feel like kings. hahaha. Bathroom is spacious too. We booked 1102, 1105 and 1106. We will definitely visit this place again if we go to Taiwan. - Paul

best view & friendly staff. very good ambient :) suitable for couples like the loft bed design & big bath tub together with Mountain View ☺️

Breakfast is simple Taiwanese style sandwich and soy milk in Tetra Pak, which is easy to go The room is specious and lighting is very entertaining. The shower room is large and with jacuzzi

The house was slightly away from the main tourist street, which we really liked! The environment was very silent and locals live around. The room is spacious and comfortable.

The communication was exceptional—very responsive and incredibly helpful! I chose this hotel for our stay during the Lantern Festival, and they even provided useful information about the event. It's only a 3-5 minute walk to Pingxi Old Street, where we had the chance to release a lantern. The bus stop and local train station are also close by, and convenience stores like 7-11 and FamilyMart are within walking distance—perfect for grabbing breakfast or a late-night snack. By around 6 PM, the community becomes peaceful and quiet, making it easy to relax and fully enjoy your stay. The room is spacious and well-equipped with complimentary amenities, including free bottled water and tea. For added convenience, there’s also a hair dryer for ladies and a small fridge to keep your food fresh. When we attended the event, we left our luggage there and picked it up later that night. We truly appreciate having these requests accommodated!

Staff were super friendly. We arrived at the train station thinking that we could walk to the hotel but it was raining quite heavily and we had to call the hotel for pick up. The reception immediately sent a vehicle to pick us up (with clear instructions on where to wait). The uncle who drove us also sent and picked us to and fro the waterfall. When we were about to be late for our breakfast, the staff assured us that there would still be food for us. The resort was quiet and had some interesting installations and photo spots. Our stay had a sky lantern included, which we could take our time to write our wishes in the evening when we return in the evening and fly it in the night, instead of doing it at the railway track with everyone else. Big thanks to the great service!

Great space to stay. Very interesting layout and nice remote and peaceful location. The staff were incredibly friendly and helpful and went above and beyond for us.